Matt Harris
Head of Physical Passenger Experience @Leshuttle
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WORK HISTORY
Head of Physical Passenger Experience @Leshuttle
EDUCATION
Brockhill Park Performing Arts College
Business Management
ABOUT MATT HARRIS
My career has always been about creating journeys that feel effortless, understanding how people move, feel, and connect within an experience. From digital pathways to physical spaces, I’m fascinated by how design, emotion, and flow can turn a routine process into a memorable moment.As Head of Physical Passenger Experience at LeShuttle, the focus is on shaping how passengers experience every moment of their journey, from the first welcome to the final drive off one of our shuttles. Every detail matters.With over a decade in customer and experience leadership, I bring together insight, creativity, and collaboration to design environments that are intuitive, operationally strong, and emotionally engaging.
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