Matthew Hall

About Matthew Hall

Hello! I am a seasoned leader in the healthcare and government sectors, where I have honed a unique blend of strategic management and policy expertise. My journey through significant roles at CVS Health and Aetna, coupled with impactful positions in state government, has equipped me with a deep understanding of the complexities in healthcare operations and legislative processes. I am passionate about driving operational and financial success, and my experience managing a $1.7 billion health plan for over individuals stands testament to this commitment. In my current role as a Strategic Account Director at CVS Health, I lead the strategic account team for the State of New York. Here, I have cultivated strong client relationships and navigated complex legislatively and regulatory mandated frameworks to deliver tailored healthcare solutions. My success is marked by earning the prestigious President\'s Club award twice, an achievement that highlights my dedication to client satisfaction and profitability. My career is characterized by a relentless pursuit of excellence in member-centric solutions, operational efficiency, and strategic foresight. I believe in the power of transparent communication and innovative solutions to build long-term relationships and drive business growth. These principles have been my north star in every role, from coordinating program implementations to advocating technological advancements in healthcare. I\'m not actively seeking new opportunities, but I am keen on connecting with professionals who share my passion for healthcare innovation and policy impact. My goal is to continue making a difference in the lives of many, leveraging my unique career path to guide public accounts and operational excellence for organizations in the healthcare sector.

Experience

1. Strategic Account Director

   CVS Health

   Jan 2020 — Present

   As Strategic Account Director at CVS Health, I lead the strategic account team for the State of New York,managing one of the largest accounts with a focus on client satisfaction and service delivery. My roleencompasses a wide range of responsibilities including government liaison, sales strategy, data analysis, and proposal development. I am recognized for fostering long-term client relationships, adapting to challenges like COVID-19 and innovating in pharmacy benefit plan designs. My efforts have been acknowledged through twice earning the President\'s Club award and rapidly becoming a trusted advisor for the New York State Department of Civil Service NYSHIP account.

Education

• University of Kentucky

  Bachelor of Arts - BA