Matthew Freestone

About Matthew Freestone

As a seasoned Chief Technology Officer and an IT Architect and Administrator, my career…

Experience

1. Director of IT

   Pura

   Nov 2021 — Present

   As the IT Director at Pura, I direct and oversee all IT activities within the organization. My key responsibilities include: IT Strategy: Formulated and executed IT strategies that align with business objectives, with a new emphasis on integrating AI technologies. AI Leadership: Took the initiative to head AI projects, specializing in AI prompt engineering to enhance customer experience and decision-making processes. IT Operations Management: Supervised the design, implementation, and maintenance of IT systems, incorporating AI where possible for performance and security gains. Project Management: Managed both traditional and AI-related technology projects, ensuring on-time and on-budget delivery. Budget Management: Oversaw the IT budget, optimizing for both traditional IT and emerging AI technologies. Security Management: Implemented security policies that cover both traditional IT assets and new AI components. Team Leadership: Led and mentored the IT team, fostering a culture of innovation and collaboration, with a new focus on AI capabilities. Vendor Management: Managed vendor relationships to include AI solutions, ensuring high-quality and cost-efficient products and services. Stakeholder Communication: Kept stakeholders informed about key IT and AI initiatives, managing expectations effectively. IT Innovation: Stayed abreast of the latest IT and AI trends, exploring avenues for innovative solutions. Compliance: Ensured that all IT and AI activities comply with relevant laws, regulations, and best practices. As an IT leader, I strive to use technology as a tool to create competitive advantages and improve operational efficiency at Pura. Technology should be invisible to the end user, enabling employees instead of frustrating them.

Education

• Montezuma-Cortez High School

  High School

  1995 — 1998

• Vocational

  Electronics

  1996 — 1996

Skills

• Active Directory
• Co-Location
• Voip
• Telepresence
• Fim
• System Deployment
• Telephony
• Saas
• Data Center
• Servers
• Windows Server
• Managed Services
• Mpls
• Infrastructure
• Hosted Services
• Microsoft Technologies
• Exchange 2010/2007/2003
• Lync
• Microsoft Exchange
• Management
• Cloud Computing
• Sip
• Software as a Service (Saas)
• Microsoft Products
• Voice Over Ip (Voip)
• Unified Communications
• Ip
• Virtualization
• Sip Trunking
• Session Initiation Protocol (Sip)
• Lync Server 2010
• Networking