Matthew Fitzpatrick
Managing Director, Risk Management at TIAA-CREF
- Role
- Managing Director, Risk Management at TIAA
- Location
- Norfolk, MA, US
- LinkedIn followers
- 500 followers
About Matthew Fitzpatrick
Innovative, results-oriented, manager with a track record of developing high performing teams that deliver exceptional client service. • Strong educational and business qualifications with hands-on experience in operations management, client service management, new business implementation, sales and business development.• Proven ability to analyze critical business processes and implement process improvements that drive gains in efficiency, quality and the customer experience. • Adept at actively listening to clients and developing innovative solutions and action plans to address their specific needs and drive superior levels of customer satisfaction.
Experience
Managing Director, Risk Management
May 2015 — Present
Drive the risk management strategy and framework for Retirement Services to enable the execution of its business goals while overseeing risk identification, analysis, measurement and mitigation in alignment with corporate standards and prescribed risk tolerances.
Education
Providence College
Bachelor of Science (BS), Economics
1989 — 1993
Boston College Carroll School of Management
MBA
1996 — 1999
Skills
- Employee Benefits
- Financial Services
- Crm
- Business Process
- Process Improvement
- Vendor Management
- Retirement
- Business Analysis
- 401k
- Management
- Six Sigma
- Project Management
- Risk Management
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