Matthew Fishwick
Multi-site General Manager @TFP Fertility Group
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WORK HISTORY
Multi-site General Manager @TFP Fertility Group
Multi-Site General Manager across Thames Valley Fertility, Boston Place Fertility and Simply Fertility. Accountable for full operational, clinical and commercial performance across all sites- Lead multi-site operations across three fertility clinics, delivering safe, compliant and patient-focused services- Hold full P&L responsibility, driving revenue growth, cost control and long-term sustainability- Provide clear leadership to clinic management teams, including Deputy GMs and department leads- Improve patient experience and NPS through stronger communication, pathway clarity and service consistency- Ensure compliance with HFEA, CQC and internal quality standards across all locations- Strengthen relationships with NHS commissioners, consultants and external partners- Lead strategic projects including service expansion, pricing strategy and operational alignment across sites- Build a high-performance culture with clear accountability, structure and development pathways
EDUCATION
University of Winchester
2:1, Drama Studies and Education Studies
SKILLS
ABOUT MATTHEW FISHWICK
Multi-Site General Manager at TFP Fertility Group, accountable for performance across Thames Valley Fertility, Boston Place Fertility and Simply Fertility.I lead operational, clinical and commercial delivery across multiple regulated sites, with full responsibility for performance, compliance, patient experience and team effectiveness.Since joining TFP in 2020, I have progressed from single-site to multi-site leadership, building strong, accountable teams and driving consistent standards across clinics.I work closely with clinical, nursing and laboratory leads to deliver safe, high-quality care while improving patient experience and service clarity. Alongside this, I focus on commercial performance, including revenue growth, cost control and service development.My role also includes leading strategic change, strengthening NHS and partner relationships, and aligning ways of working across sites to improve efficiency and consistency.Before healthcare, I worked in multi-site consumer operations, which gave me a strong foundation in people management, service delivery and commercial accountability. I hold a 2:1 in Drama and Education Studies from the University of Winchester
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