Matthew Dolan
Cs Team Manager @interactive investor
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WORK HISTORY
Cs Team Manager @interactive investor
Manchester, GB
Working in a high performance high volume Contact Centre managing a team of UK Traders, International Traders and Complex Account Specialists. Not open to new opportunities.
ABOUT MATTHEW DOLAN
I have over 10 years experience in the Charity and Voluntary sector where I have held various management positions working with some of the most well-known charities in the country. I have set-up, managed and delivered large scale telesales campaigns and gained expertise by managing service teams for national organisations such as The Prince\'s Trust and The Challenge. My passion to make things work and to make things easy means I\'m always looking at processes and ways to improve things to create great CX. I am a people-centric person and I have experience of leading large teams of people through change, delivery and performance improvement with good results.
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