Matthew Chung
Production Support, Lead @ Claritas Rx | Product, Technical Account Management, Analytics
- Role
- Production Support, Lead at Claritas Rx
- Location
- San Jose, CA, US
- LinkedIn followers
- 500 followers
About Matthew Chung
As a Customer Success Manager at Claritas Rx, I leverage my MBA and project management skills to manage day-to-day operations for assigned accounts. I have successfully executed multiple data partner onboarding projects, implemented custom elements, and managed UI/UX of the customer-facing layer of the SAAS platform. I also facilitate internal and external customer meetings, ensuring timely updates and alignment on project goals.
Experience
Production Support, Lead
Dec 2025 — Present · San Francisco, CA, US
Education
Santa Clara University Leavey School of Business
Master of Business Administration (MBA)
2017 — 2019
University of California, Santa Cruz
Bachelor of Science (BS), Biology
2008 — 2012
Skills
- Customer Service
- Os X
- Photoshop
- Western Blotting
- Volunteer Management
- Microsoft Word
- Problem Solving
- Data Analysis
- Production Line Management
- Laboratory
- Mass Email Marketing
- Social Networking
- Molecular Biology
- Expression Cloning
- Email Marketing
- Biology
- Leadership
- Powerpoint
- Microsoft Excel
- Research
- Public Speaking
- Protein Purification
- Pcr
- Biochemistry
- Microsoft Office
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