Matthew Carlberg
Implementation Director at Epic
- Role
- Team Lead - Manager at Epic
- Location
- Madison, WI, US
- LinkedIn followers
- 500 followers
Experience
Team Lead - Manager
Jun 2021 — Present · Madison, WI, US
Executed key leadership activities including recruiting and improving organizational cultureMentored team members through one-on-one coaching specifically tailored to their personal goals and overall company objectivesCoached team members with specific, actionable feedback for specific trends in team member behavior to increase overall performanceOwned individual team member success alongside the success of their individual customersCreated unique accountability programs or processes for each individual team member including specific task management processesTrained low tenure team members on standard processes and software
Education
Richwoods High School
Engineering, Computers, Psychology, Miscellaneous Sciences
2006 — 2010
Bradley University
Bachelors, Psychology, Sociology, Organizational Communication
2010 — 2014
Skills
- Event Planning
- Microsoft Publisher
- Staff Coordination
- Data Analysis
- Customer Service
- Computer Proficiency
- Powerpoint
- Microsoft Excel
- Management
- Microsoft Vizio
- Change Management
- Research
- Human Resources
- Tactical Planning
- Technical Writing
- Adobe Illustrator
- Editing
- Social Media
- Leadership
- Microsoft Office
- Cultural Analysis
- Public Relations
- Corporate Communications
- Strategic Planning
- Public Speaking
- Innovation
- Time Management
- Microsoft Word
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