Matthew Bull
IT Service Desk Team Leader @Welcomm Communications
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WORK HISTORY
IT Service Desk Team Leader @Welcomm Communications
EDUCATION
Kingsthorpe community college
G.C.S.E's
ABOUT MATTHEW BULL
First and foremost, I love solving problems and learning about I.T, ever since my first job as an IT Service Desk Analyst I’ve constantly learned and developed in the IT sector. Since then I have gone onto develop within Customer Service roles and further IT Service Desk jobs to enhance this understanding and support my family. My first professional job was at Barclaycard working as a Service Desk Analyst at the young age of 16! From there I’ve had the opportunity to work at some fantastic organisations and gather a wealth of knowledge across various industries ranging from the stationary market to Government contracts.More recently I am working as an IT Technician for an energy renewal company within Northamptonshire, assist with many high-demanding projects such as a Windows 10 roll outs across the business to support customers via face to face queries and telephony / E-mail.Outside of work I am actively studying and progressing towards professional certifications so far these include ITIL V3 Foundation and Microsoft Azure Fundamentals, I certainly hope and plan to pass many more.
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