Matthew Blundell
Sales Manager & Business Manager @Jim Ellis Automotive Group
Signup · Get unlimited contacts
WORK HISTORY
Sales Manager & Business Manager @Jim Ellis Automotive Group
Sales - Working with Sales staff and directly with customers to drive new business to the store. This includes one on one interaction with both as well as email, social and marketing efforts. Using CRM systems, I have worked with Reynolds, Dealersocket, Elead and CDK in CRM.Finance - Complete consumer paperwork and provide ancillary products for them. Pull credit reports through Dealertrack and submit to the appropriate lenders based on Credit file and deal parameters (LTV / DTI etc). Check and resolve funding issues in Dealertrack / CDK / Reynolds etcTraining - Develop training and development plans for Sales staff to improve Sales and Customer Service. Setting SMART objectives and evaluating monthly. Implement new procedures and to train on new software as well as new features on vehicles.Customer Service Index - Contacting customers after their purchase prior to and after the Customer Service Index Survey from the manufacturer to maintain a 95% score. Marketing - Website design and maintenance. Create special offers to increase traffic online and in store. Work on SEO and SEM to improve traffic to the website. Social media marketing to help increase social presence.
EDUCATION
John Fisher School
IT, English; Chemistry, French and Art
East Surrey College
Bachelor's degree, Architectural and Building Sciences/Technology
ABOUT MATTHEW BLUNDELL
My goal in any position I have held has always been continuous improvement both financially and professionally. I believe that I have achieved my goals in every postion I have held and my long term placements reflect this. Specialties: Sales Management, F&I, Sales, Customer Services, Website Management, Social Networking, Digital Media Design, Marketing, Call Center Management
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.