Matt Berry
📈 Customer Success Specialist | 🏒 Hockey Coach | 🐾 Animal Enthusiast
- Role
- Client Success Coach at Geniusvets
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Matt Berry
I originally pursued becoming a veterinarian, but found my greatest impact is in…
Experience
Client Success Coach
Jun 2025 — Present
As a Client Success Coach at GeniusVets, I serve as a strategic advisor to veterinary practices across the U.S, helping them maximize the impact of their digital marketing investments. I manage a portfolio of clients, delivering tailored insights, performance analysis, and ongoing education to ensure measurable growth in client retention, reputation, and ROI.My role bridges strategy and execution — from leading monthly performance calls and analyzing marketing data to coordinating cross-functional efforts across content, optimization, and development teams. I act as the main point of contact and advocate for my clients, driving both short-term wins and long-term marketing success.Key focus areas- Strategic planning and campaign optimization- Website and dashboard performance reviews- Client education and relationship management- Cross-team collaboration and project coordination- Upsell identification and client growth strategy
Skills
- Management
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Jira
- Visual Basic for Applications (Vba)
- Gimp
- Social Media
- Marketing Strategy
- Microsoft Office
- Online Advertising
- Leadership
- Public Speaking
- Sketchup
- Advertising
- Entertainment
- Html
- Email Marketing
- Marketing
- Adobe Design Programs
- Direct Marketing
- Analytics
- Public Relations
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