Matthew Benjamin
- Role
- Auto Damage Appraiser at Progressive Insurance
- Location
- Bellingham, MA, US
- LinkedIn followers
- 500 followers
Experience
Auto Damage Appraiser
Jul 2018 — Present
Inspect damages vehicles and estimate repair costs and times -Determine the most cost effective method of repairs using industry standard methods and materials -Keep customers updated on the status of their vehicle repairs -Negotiate repair times, repair operations, and parts usage with body shops and repair facilities to come to a meaningful agreed price for repairs -Determine the value of vehicles deemed to be total losses -Negotiate total loss settlements with vehicle owners -Assist in managing workflow and staffing at the two total loss yards in the state -Facilitate and schedule appointments for customers to complete requires title and salvage paperwork to process the total loss of their vehicles
Skills
- Customer Service
- Community Outreach
- Microsoft Word
- Social Networking
- Microsoft Office
- Research
- Time Management
- Microsoft Excel
- Critical Thinking
- Public Speaking
- Event Planning
- Nonprofits
- Teamwork
- Data Entry
- Social Media
- Powerpoint
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