Matt Gourd
Senior Technical Writer @Backbase
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WORK HISTORY
Senior Technical Writer @Backbase
London, GB
ABOUT MATT GOURD
Senior technical writer focused on developer documentation in fintech and SaaS environments. I specialise in API documentation, developer portals, docs-as-code workflows, and cross-functional work with engineering teams to make complex products easier to understand, onboard, and adopt. I\'m particularly interested in documentation strategy, information architecture, and modern tooling that improves both developer experience and documentation quality.Core competenciesAPI documentation, developer portals, documentation strategy, information architecture, onboarding journeys, cross-functional collaboration, SaaS integration guides, enterprise stakeholder management, distributed team leadership, documentation analytics.Industry focusSaaS platforms, financial services, Open Banking, banking software, payment processing, API platforms, developer tooling, cryptography and security, multi-factor authentication, enterprise software, digital transformation, cloud-native platforms, authentication platforms, financial compliance, developer communities.Technical expertiseDocs-as-code, documentation strategy, information architecture, developer portals, documentation analytics, onboarding journeys, API documentation, SDK documentation, Markdown, AsciiDoc, MDX, Docusaurus, Hugo, Antora, Mintlify, Scalar, Git, GitHub, GitLab, OpenAPI, Swagger, JSON, YAML, CLI testing, VS Code, Cursor, Copilot, custom GPTs, MCP servers.
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