Matt Forsgren

About Matt Forsgren

Experienced IT professional with over 12 years of expertise in system administration and IT management. Proven track record of expanding service division revenues and contributing to significant company growth. Adept at implementing comprehensive security measures, optimizing IT infrastructure, and leading critical IT projects to successful completion. Highly skilled in automation, proactive system monitoring, and disaster recovery planning.

Experience

1. Director of IT

   Envision Computer Associates Inc

   Mar 2017 — Present · Fort Smith, AR, US

   Expanded Managed Service Division revenue by 500%.•Enhanced proactive system monitoring and maintenance.•Implemented comprehensive security measures, including firewalls, IDS, AV, XDR, EDR, MDR, and Zero Trust; conducted security audits and vulnerability assessments for clients, resulting in 0 breaches or ransomware attacks.•Designed and implemented disaster recovery and business continuity plans for clients ranging from 2 to 250 users.•Developed automation and scripting solutions to streamline repetitive tasks and ensure effective patch management. •Optimized customer infrastructure, including network drops, fiber, wireless, and switches.•Established knowledge-sharing practices to improve the workflow of customer data and passwords.•Led and executed IT projects for system upgrades, migrations, and new deployments, ensuring completion within scope, time, and budget constraints.

Education

• University of Arkansas - Fort Smith

  Bachelor's Degree, Information Technology-Networking

  2009 — 2011

Skills

• Voip
• Troubleshooting
• Dns
• N-Able
• Microsoft Office
• System Administration
• Windows 7
• Active Directory
• Windows Server
• Project Management
• Network Administration
• 3cx
• Domain Name System (Dns)
• Dynamic Host Configuration Protocol (Dhcp)
• Dhcp
• Hyper-V
• Windows 8.1
• Group Policy
• Linux
• Windows