Matthew Fedorka
Senior Customer Service Manager @New England Revolution
Signup · Get unlimited contacts
WORK HISTORY
Senior Customer Service Manager @New England Revolution
Foxborough (Foxboro), MA, US
Previous managerial responsibilities plus- Hiring and managing full-time administrative support staff person to assist the Customer Service department- Hiring and managing seasonal interns.Success- Department renewed Season Memberships at over 92% for 2024, setting a new club mark for renewal percentage.
EDUCATION
Franklin Pierce University
MBA, Sports Management
Franklin Pierce University
BS, Management, minor Marketing
SKILLS
ABOUT MATTHEW FEDORKA
I am currently in my 14th season with the New England Revolution of Major League Soccer and my 12th season as part of our Customer Service department. I am now responsible for managing customer service professionals whose job it is to retain our Season Members and identify additional revenue streams.I love working with data and seeing how we can use data to make informed decisions to provide a best-in-class experience for our customers. I enjoy brainstorming and problem solving as well as the satisfaction of knowing that my efforts are helping others.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.