Matteo Trisolini

About Matteo Trisolini

My passion is to create elevating experiences for all involved, external customers (patients and business partners) and internal customers (our teams).I believe in building a successful patient experience from within, focusing on growing a strong and committed team that behaves upon the Company Core Values using them as tools to achieve the higher purpose (Company Mission) and fulfill the Company Vision.I was born and raised in Italy. I moved to the US in and later became a US citizen. I have lead my amazing team at South Slope Pediatrics for the last 13 years creating moments of amazement for our patients membership and generating an army of Brand Ambassadors for my company. My Favorite Workshops/Conferences/Training I have attended- Disney Customer Experience Training, Orlando, FL - March, 2023- Culture Summit, San Francisco, CA - September 2022- The Patient Experience Symposium, Boston, MA - September 2022- Social Media Marketing World, San Diego, CA, March 2022- Zappos Culture and Customer Experience Camp - Las Vegas, NV, NOV 2019- Social media Marketing World 2019 #SMMW2019, San Diego, CA, March 2019- Culture Summit, San Francisco, CA, July 2018- Pubcon (Social Media/Digital Marketing)- Ft. Lauderdale, FL, April 2018- Social Media Marketing World, San Diego, CA, February 2018- Zappos Culture Camp - Las Vegas, NV, NOV 2017- Social Media Marketing World, San Diego, CA, March 2017- Zappos Culture Camp - Las Vegas, NV, May 2016- Pubcon (Social Media/Digital Marketing)- Ft. Lauderdale, FL, April 2016HIGHLIGHTS- Company Culture Evangelist, Promoter and Biggest Fan- 16 years of experience in online Marketing and Strategy- Latest Training: Zappos 3 Day Culture Camp with focus on Customer Experience (my favorite!)- Social Media is a tool to grow and solidify business credibility, attract customers and generate more revenues- Challenges are exciting new possibilities- Highly creative, talented and independent- Self-starter, highly motivated- Team is Life -)Tennis, Volleyball,Interior Design,Painting, Cooking Italian FoodSpecialties- Company Culture- Patient Experience- Healthcare Business Strategy- Marketing Strategy- Social Media Strategy

Experience

1. Chief of People Director of Member & Customer Engagement Strategy Digital Transormation Officer

   South Slope Pediatrics

   Jan 2019 — Present · Brooklyn, NY, US

   Serving my team and community as Chief of People is the most fulfilling role I\'ve had so far. My goal is to make sure everyone around me has the tools and the safe space they need to be successful. This includes team mates, patients and business partners.

Education

• School of Visual Arts

  Bachelor's degree, Photography

  2000 — 2001

• Istituto Europeo di Design

  Bachelor's degree, Photography

  1998 — 2001

• Università degli Studi di Bari

  Marketing + Communication, Business, Management, Marketing, and Related Support Services

  1992 — 1996

Skills

• Brochures
• Digital Marketing Strategy
• Marketing
• Online Marketing
• Event Management
• Culture
• Company Culture
• Web Marketing Strategy
• Online Advertising
• Creative Direction
• Publishing
• Video
• Advertising
• Digital Marketing
• Catalogs
• Art Direction
• Newsletters
• Integrated Marketing
• Social Media
• Public Relations
• Business Strategy
• Marketing Communications
• Facebook
• Product Marketing
• Social Media Marketing
• Strategy
• Marketing Strategy
• Email Marketing
• Photography
• Brand Development
• Management
• Mac
• Photoshop
• Editorial