Matteo Mariani
Vice President Chief of Staff Global Commercial Services & Global Servicing at American Express
- Role
- Vice President - Chief of Staff at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Matteo Mariani
Experienced customer service and business professional with outstanding service, strategy, and people leadership skills. Ability to lead organizational change and build high-performing teams to reach difficult goals. Strong focus on business outcomes and passion for people, balancing needs of both customers & shareholders with win-win solutions. My aim is to work towards a Leadership position where I can express my creativity, strategic and innovative thinking across multiple business lines.
Experience
Vice President - Chief of Staff
Jun 2023 — Present · US
Education
University of Brighton
Post graduate diploma, Business Administration and Management, General
2013 — 2018
Skills
- Business Analysis
- Leadership
- Training
- Team Leadership
- Change Management
- Project Management
- Management
- Organizational Reengineering
- Performance Management
- Financial Services
- Call Center
- Credit Cards
- Financial Risk
- New Customer Acquisitions
- Strategic Planning
- Process Improvement
- Analysis
- Operations Management
- Payments
- Customer Experience
- Call Centers
- Relationship Management
- Outsourcing
- Business Process Improvement
- Business Relationship Management
- Coaching
- Driving Operational Excellence
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