Matteo Guidetti

Advanced Support Technical Specialist @Roche

Monza e Brianza, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2019 — Present

Advanced Support Technical Specialist @Roche

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Advanced Support Technical Specialist RCSC Monza HUB• Second level service support on COA-SWA-BGA-URI-POC devices. Zinc Support• Service Max Database management• Technical trainer for COA-SWA-URY-BGA-POC devices• Second level field service support for FSEs and customers• TPM service meeting for second level support EMEA-LATAM hubs• Support for tender and technical specific documentation

SKILLS

Assistenza ClientiStrumenti MedicaliHospitalsImmagini MedicaliProblem SolvingDiagnostica HardwareTeam BuildingMedical DevicesMicrosoft ExcelGestione Team Cross-FunctionalIngegneria BiomedicaServizio Di CampoAssistenza SanitariaAssistenza TecnicaConvalidaTroubleshootingFdaMedical MonitoringOspedaliBiomedical EngineeringTesting

ABOUT MATTEO GUIDETTI

After 16 years in medical devices area as Senior Field Service Engineer, at the end of…

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Matteo Guidetti — Advanced Support Technical Specialist at Roche in Monza e Brianza, IT | Unifers