Matteo Ferri
Global Head of Mtm @DOLCE&GABBANA
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WORK HISTORY
Global Head of Mtm @DOLCE&GABBANA
Milano, IT
Develop and implement the Global Strategy of MTM business in close coordination with HQ dept.(Marketing/CRM/events/style and product office/merchandising/operation/production) and Retail network at global level in order to achieve the business and qualitative MTM goals- Define MTM KPIs, budget for each region and ensure its achievement coordinating the MTM local team and Retail staff throughout in store daily business, one to one appointment, door to door service and promotional activities (i.e. trunk shows), third parties partnership- Guarantee an excellent MTM client experience developing the service according to the needs of the clients, develop and cultivate relationships with new and loyal clients- Be the first ambassador of the project spreading the brand values and products excellence- Maintain relationship between HQ department and local offices/team in direct contact with regionalsCEOs, Retail Directors and local MTM managers- Scouting of new markets/business opportunities and competitors benchmarking
EDUCATION
Caterina da Siena
Grafica Pubblicitaria
SKILLS
ABOUT MATTEO FERRI
Global Head of MTM at Dolce & Gabbana
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