Matt Bloxham

Ticketing Assistant @Co-op Live

Manchester, GB

As part of the ticketing and box office team at the UK’s largest indoor arena, I’ve played a key role in ensuring smooth, efficient, and customer-focused ticketing operations for a wide range of high-capacity live events.Managed accessible ticketing queries, bookings, and customer care pre- and post-event to ensure a seamless guest experience.Supervised casual staff in both office hours and on busy event nights, ensuring clarity, consistency, and team support.Operated and developed expertise in key ticketing software systems, including PCI, TM1, and Archtics, covering everything from on-sales to event-day operations.Took ownership of full box office operations on show days — liaising with production, FOH, and operations teams to ensure accurate, up-to-date ticketing information and issue resolution.Events include: MTV Ema\'s, Paul McCartney, Sabrina Carpenter, Bruce Springsteen

The Manchester Metropolitan University

Events Management

Bishops Cleeve Sixth Form

A-Levels