Matt Wilson
Claims Executive, Head of Catastrophe Claims at USAA
- Role
- Assistant Vice President, Claims at USAA
- Location
- Colorado Springs, CO, US
- LinkedIn followers
- 500 followers
About Matt Wilson
Strategic results driven Property & Casualty Leader with proven track record of building high performing teams that deliver exceptional results. Passionate about driving innovation and reshaping the way we work to meet the changing needs of our consumers. Currently, responsible for end to end strategy, product, services, digital interface, vendor management and experiences relating to $3.2B business serving 360k. Previous role as Executive Director of Claims Operations of three different processes, I had the privilege of leading diverse teams of 600-800+ Claims Professionals focused on serving the Military Community. Additionally, served as Executive Leader for all of Claims Operations in the Colorado Springs Office.
Experience
Assistant Vice President, Claims
Dec 2024 — Present · Colorado Springs, CO, US
Leads all Property and Auto Catastrophe claims teams.
Education
Arizona State University
Bachelor's Degree, Business Administration, Management and Operations
Western International University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Skills
- Project Management
- Liability
- Microsoft Excel
- Customer Service
- Leadership
- Strategic Planning
- Insurance
- General Insurance
- Financial Analysis
- Professional Phone Skills
- Process Improvement
- Catastrophe
- Claim
- Contact Center Management
- Property & Casualty Insurance
- Risk Management
- Claims Management
- Management
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