Matt Wiik

IT Operations Manager @Connect for Health Colorado

Denver, CO, US
EMAILS
m••••@connectforhealthco.com
MOBILE NUMBERS
+17•••••••14

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WORK HISTORY

Jan 2017 — Present

IT Operations Manager @Connect for Health Colorado

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Denver, CO, US

Promoted to Manager of IT Operations in January 2017. Over see all of IT Service Management, IT process development and compliance and IT vendor management. Currently working on process improvements and quality initiatives to address gaps in some ITIL areas including change, problem, incident and vendor management.

EDUCATION

1993 — 1998

University of Colorado Boulder

BA, Psychology

2001 — 2003

University of Colorado Denver

MBAHS, Masters in Healthcare Administration

ABOUT MATT WIIK

I.T. Service Manager. Overseeing IT process development, improvement, compliance and operational performance for all IT services and ITIL processes. Working on implementing ITIL best practices into existing processes, enhancing vendor management, improving system/architectural stability and improving overall IT operational functionality.

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