Matt Tuckerbaum
Principal Ai Product Manager @Zipline
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WORK HISTORY
Principal Ai Product Manager @Zipline
EDUCATION
The University of North Carolina at Chapel Hill
B.A., Global Studies, Sustainability Studies
Massachusetts Institute of Technology
Master of Science in Engineering Management, Integrated Design and Management
School for International Training
Chile: Economic Development and Globalization
MIT Sloan School of Management
Master of Science - MS, Integrated Design and Management
Harvard Business School Online
Credential of Readiness (CORe), Business Essentials
ABOUT MATT TUCKERBAUM
Strategic Product leader with 13+ years of experience driving up to +$200M in annual LTV with new AI / ML products and data platforms for rigorous growth-at-scale companies like Amazon.TOP CAREER ACCOMPLISHMENTSLaunched an AI/ML-driven automated customer support product resolving account access for 600K users annually, enhancing customer LTV by $200M per year, and holding operational costs steady during a period of 30% YoY business growth.Brought a two-sided marketplace for skills-based hiring from original ideation to market, resulting in $200K in ARR within the first year. Fostered partnerships with prominent firms like Wayfair and DraftKings.Directed a comprehensive strategy overhaul for an enterprise carbon measurement software program, reducing annual effort by 75%, while managing and aligning 10 Product Managers and 5 Engineering Managers with strategic objectives and VP-level resource planning.COMPETENCIES:AI/MLProduct StrategySaaSGrowth at ScaleCustomer Experience (CX)New Product LaunchBusiness Process ImprovementLEADERSHIP / MANAGEMENT SKILLS:Team BuildingHiring and MentorshipProduct StrategyStrategic BetsKPI ImplementationCross-functional Team LeadershipInfluence At All LevelsPRODUCT MANAGEMENT:Product VisionAnalytical SkillsProduct-Market FitDesign ResearchA/B TestingCustomer Experience (CX)Online MarketplaceVERTICAL EXPERIENCE:AI/MLSaaSB2BApplication Programming Interfaces (API)SustainabilityINDUSTRY EXPERIENCE:Productivity / Work SoftwareSustainable BusinessSustainabilityENVIRONMENT:Growth at ScaleEntrepreneurial OrganizationsStart-ups0-to-1
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