Matt Tuckerbaum
Principal AI Product Manager at Retail Zipline | Building intelligence layers for retail | ex-Amazon, Nike, VF, MIT
- Role
- Principal Ai Product Manager at Zipline
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Matt Tuckerbaum
Strategic Product leader with 13+ years of experience driving up to +$200M in annual LTV with new AI / ML products and data platforms for rigorous growth-at-scale companies like Amazon.TOP CAREER ACCOMPLISHMENTSLaunched an AI/ML-driven automated customer support product resolving account access for 600K users annually, enhancing customer LTV by $200M per year, and holding operational costs steady during a period of 30% YoY business growth.Brought a two-sided marketplace for skills-based hiring from original ideation to market, resulting in $200K in ARR within the first year. Fostered partnerships with prominent firms like Wayfair and DraftKings.Directed a comprehensive strategy overhaul for an enterprise carbon measurement software program, reducing annual effort by 75%, while managing and aligning 10 Product Managers and 5 Engineering Managers with strategic objectives and VP-level resource planning.COMPETENCIES:AI/MLProduct StrategySaaSGrowth at ScaleCustomer Experience (CX)New Product LaunchBusiness Process ImprovementLEADERSHIP / MANAGEMENT SKILLS:Team BuildingHiring and MentorshipProduct StrategyStrategic BetsKPI ImplementationCross-functional Team LeadershipInfluence At All LevelsPRODUCT MANAGEMENT:Product VisionAnalytical SkillsProduct-Market FitDesign ResearchA/B TestingCustomer Experience (CX)Online MarketplaceVERTICAL EXPERIENCE:AI/MLSaaSB2BApplication Programming Interfaces (API)SustainabilityINDUSTRY EXPERIENCE:Productivity / Work SoftwareSustainable BusinessSustainabilityENVIRONMENT:Growth at ScaleEntrepreneurial OrganizationsStart-ups0-to-1
Experience
Principal Ai Product Manager
Feb 2026 — Present
Education
The University of North Carolina at Chapel Hill
B.A., Global Studies, Sustainability Studies
2007 — 2011
Massachusetts Institute of Technology
Master of Science in Engineering Management, Integrated Design and Management
2015 — 2017
School for International Training
Chile: Economic Development and Globalization
2009 — 2009
MIT Sloan School of Management
Master of Science - MS, Integrated Design and Management
Harvard Business School Online
Credential of Readiness (CORe), Business Essentials
2014 — 2014
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