Matt Thompson
Cloud Solution Architect
- Role
- Cloud Architect at CloudHesive
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Matt Thompson
Experienced customer experience architect with excellent analytical, leadership, and communication skills, as well as high degree of creativity. Global network and voice enterprise end to end customer journey solutions. Lead Contact Center and Voice Engineer. International Project experience. Application Consultant specializing in Contact Center solutions. Extensive ICM scripting and reporting experience as well as IVR and CVP application management and development, including speech enabled applications. Currently working towards Spanish language proficiency.
Experience
Cloud Architect
Aug 2023 — Present
Solution Architect for AWS at Cloudhesive
Education
University of North Dakota
Bachelor's degree, General Studies
2007 — 2009
Dakota College at Bottineau
Associate of Science (A.S.), Network Engineering
2002 — 2004
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