Matt Summers
Uk Business Operations Manager @Wisetek
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WORK HISTORY
Uk Business Operations Manager @Wisetek
GB
Lead team to set up UK Business for Wisetek Solutions (IE). Sought and secured 28,439sqft. facility and set up facility for operations including equipment and staffing. Responsible for producing and managing P/L for the UK business. Implemented training and processes for operations. Key achievements- Successfully achieved 2 rounds of ISO 9K/14K/45K- Obtained two R2,(Responsible Recycling) certification- Renegotiated lease for facility- Achieved SLA for all customer inbounds- Set up Down Stream Vendors for onward processing- Very low turnover of staff.
EDUCATION
University of Leicester
BA
ABOUT MATT SUMMERS
Highly accomplished, very strategic, results driven Business Leader & Manager. A proven track record and global experience in cross-functional operations, solution delivery and change spanning over 20 years. A self-starter who enjoys collaborating across all levels from front-line to senior exec to generate ideas, facilitate change and enhance operational effectiveness and efficiencies. Provided successful management of global and EMEA based business operations across the value chain including; leadership of administration, customer service, call centres, reverse logistics, replacement parts network, inventory management and outsourced vendors. Highly experienced in leading tranformation initiatives including acquistions, divestitures, product introductions and business change strategies. Customer centric, delivering efficient, quality driven service models that align to the business strategy. Dedicated to enabling exceptional performance through effective people management whilst, inspiring through strong leadership and personal example. Experienced in mentoring and empowerment-led coaching. A strong P/L contributor through budget forecasting, cost control, reduction initiatives, contract negotiation and delivering on investment opportunities. Key Achievements include: Key Project Lead in large change programs- APJ/EMEA part replacement activities for HP acquisition of 3COM- Divestiture of Polycom from HP for spare part activities- HP company split to HPQ/HPE. Operational and system delivery for EMEA DC- Acquisition of Samsung Printing Parts integration to HP- Led introduction of Joint Venture (H3C), into EMEA Replacement Parts Network. Creater of Efficiency and Cost Reduction programs- Reduced Forward Stocking footprint in EMEA- Successfully Negotiated 3PL contract- Initiated, tracked and delivered on multiple cost reduction programs- Reduced product recovery exposure from $1M to $150K greater than 15 days. Key Skills include: Operational Management, Vendor Management, Strategic and Creative thinking, Cost Managment and Reduction, People Leadership and Coaching, Continuous Improvement, SAP, CRM,
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