Matt Stocker
Executive Vice President of Operations @IPC Systems
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WORK HISTORY
Executive Vice President of Operations @IPC Systems
London, GB
ABOUT MATT STOCKER
A senior business leader, that has worked at market leading firms within FinTech and Customer Experience industries for over 30 years. Delivering cloud, network & on-premise enterprise solutions, committed to Customer Success, Operational Excellence, Value Creation and creating a Diverse & Inclusive workplace. Proven track record in the design and execution of digital transformation programs in customer service, ITIL & ISO27001 governance, professional services and strategic service portfolio development. Successful at operating within a small to mid-cap enterprise, or leading a Fortune Global 500 business unit. Successful in building service organizations that deliver demonstrable improvements to customer/employee satisfaction, revenue growth and process/resource optimization. In a direct or indirect business model.Technology history in both enterprise software (Cloud Technologies, SIP/VOIP Telephony, Trader Voice Solutions, Low Latency Networks, Compliance Solutions, Unified Communications, Contact Centre Solutions, CRM/ERP - including implementation of new business models, such as SaaS and hardware products (Data Networking, Dealer boards + TDM/PBX).
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