Matt Stipp
- Role
- Vice President of Customer Experience at ScentAir
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Matt Stipp
I am an executive leader driving measurable business growth by aligning strategy…
Experience
Vice President of Customer Experience
Dec 2021 — Present
Head of Customer Experience: Onboarding/Technical Support, Loyalty, Customer Care, Collections, Continuous Improvement/Quality/Business Initiatives, Scheduling and Field Services teams for our business and E-commerce customers. ScentAir is the market leader in scenting and indoor air quality solutions which create meaningful customer experiences by improving brand recognition and sales growth. We create memorable experiences and able to deliver scenting solutions for all spaces. From targeted impressions to overall scent delivery with HVAC solutions, ScentAir is your partner to deliver company scent marketing program objectives. Headquartered in Charlotte, NC, with regional offices in EMEA and APAC, our global footprint and expertise scales with your business. Member of the senior leadership team Key strategic planning via organizational and business initiatives to enable five year company sales growth plan. Opportunities, actions, expected results and measurement controls for reporting success. Honor to serve: Diversity & Inclusion Co-chair Service to Community chair
Skills
- Operations Management
- Dmaic
- Spc
- Six Sigma
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