Matt Stearns
Loyal-T Coach@ T-Mobile | Employee Training Expert
- Role
- Loyal-t Coach at T-Mobile
- Location
- Wichita, KS, US
- LinkedIn followers
- 500 followers
About Matt Stearns
As a former Sr. Trainer at T-Mobile, I have over twelve years of experience in designing, delivering, and evaluating training programs that support the Consumer Group\'s goals and strategies. My mission is to develop the skills and knowledge of our employees and leaders, and to foster a culture of excellence, collaboration, and innovation. I am currently a Loyal-T Coach who has a passion for creating experiences that keeps customers loving T-Mobile as much as I do and developing experts to achieve their personal career goals and enrichment to gain skills necessary for future leadership roles. With a BS in Business Administration and a focus on Human Resources Management, I have a strong background in professional communication, coaching, retail, sales, and cold calling. I have also facilitated workshops on new business development, customer service, and sales techniques, helping our team increase retention, revenue, and satisfaction. I am passionate about learning, growing, and empowering others to achieve their full potential.
Experience
Loyal-t Coach
Jun 2025 — Present · US
Education
Friends University
Bachelor of Science - BS, Organizational Management Leadership
Skills
- Coaching
- Insurance
- Account Management
- Leadership Development
- Retail
- Management
- Team Building
- Direct Sales
- Time Management
- Customer Experience
- Sales Management
- Performance Management
- Employee Training
- Professional Communication
- Cold Calling
- Team Leadership
- Telecommunications
- Sales
- Vendor Management
- Call Centers
- Workshop Facilitation
- Call Center
- Recruiting
- Customer Satisfaction
- Training
- New Business Development
- Leadership
- Sales Operations
- Customer Retention
- Customer Service
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