Matt Saville

Service & Operations Manager @Kelty Business Solutions

Brandon, MB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2013 — Present

Service & Operations Manager @Kelty Business Solutions

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MB, CA

With Kelty, I am able to utilize my 10+ years in the print and technology industry to ensure my roles and responsibilities have continuously grown on a regular basis-Responsible for installation and training of Xerox devices and services-Fleet management has continuously grown with coverage including Northern Manitoba, most of rural Manitoba, Winnipeg and select areas of Saskatchewan and Ontario-Customer service specialist that ensures service and supplies are promptly scheduled and provided when required-Key in scheduling new device deliveries, as well as technicians if / when required-Major role in developing ongoing relationships with large accounts-Assisted with installation, training and fleet growth of 3/4 health authorities in Manitoba (Northern, Southern and Prairie Mountain)-Ability to troubleshoot software and hardware issues both remotely and onsite-Project Manager for most installed products and services-Integrated processes between Klassen\'s Computers and Kelty once Klassen\'s was purchased in Q2 2015-Main social media content provider, assisting with managing social networking and media,

EDUCATION

2020

RRC Polytech

Project Management

2018 — 2020

RRC Polytech

Information Technology

SKILLS

Customer ServiceAccount ManagementTeam BuildingMicrosoft OfficeStrategic PlanningServersTrainingSoftware InstallationHardwareSolution SellingMicrosoft Word

ABOUT MATT SAVILLE

Over a decade experience in the print and technology field, including managed print, document management and IT services. Management skills include operations management, logistics coordination, internal and external training and project management. Winner of the First Responder and the Future of Xerox awards for high level customer service, hard work and dedication to the organization. Highly focused and oriented in customer service and experience. Always excited to network, learn and talk new tech and meet new people!

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Matt Saville — Service & Operations Manager at Kelty Business Solutions in Brandon, MB, CA | Unifers