Matt Reeve
Director of Customer Service at Quality Bicycle Products
- Role
- Director of Customer Service at Quality Bicycle Products
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Matt Reeve
A seasoned customer service leader with experience in B2B and B2C applications, contact center services, technical product support, relationship development, team building, and employee growth. My professional passion is to help others via real human engagement, bringing efficient and effective customer support to the cycling industry through clear expectations, accountability, and strong relationships. Personally I enjoy daily adventures with my family, escaping to the woods, slow walks, long rides, and cold beverages.
Experience
Director of Customer Service
Nov 2022 — Present · Minneapolis, MN, US
Education
Saint John's University
Bachelor of Arts, Communication
2007 — 2011
Skills
- Problem Management
- Leadership
- Marketing Communications
- Volunteer Engagement
- Customer Service
- Customer Support
- Technical Support
- Newsletters
- Hiring
- Microsoft Excel
- Customer Experience
- Problem Solving
- Microsoft Word
- Team Leadership
- Alumni Relations
- Warranty
- Public Relations
- Social Media
- Social Networking
- Design
- Social Media Marketing
- Management
- Promotions
- Cycling
- Event Management
- Photography
- Bikes
- Microsoft Office
- Sales
- Creative Problem Solving
- Volunteer Management
- Communication
- Photoshop
- Supervisory Skills
- Coaching
- Jira
- Sap Products
- Bicycle
- Event Planning
- Teamwork
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