Matt Parker
Customer Experience Planning & Program Director
- Role
- Customer Experience Planning & Program Director at Nationwide
- Location
- Powell, OH, US
- LinkedIn followers
- 500 followers
About Matt Parker
Customer experience professional with a proven track record in the financial services industry developing strategy and supporting execution. Consistently recognized for superior performance through various roles. Collaborative, well organized, and people focused. Currently responsible for developing annuity customer experience strategy and guiding related initiatives through implementation.
Experience
Customer Experience Planning & Program Director
Oct 2023 — Present
Education
The American College of Financial Services
Master of Science in Management (MSM), Management and Executive Leadership
2009 — 2011
The Ohio State University
Bachelor of Arts (B.A.), American History (United States)
1999 — 2003
The Ohio State University
Master of Education (M.Ed.), Secondary Education and Teaching
2003 — 2004
Skills
- Consulting
- Job Coaching
- Strategic Leadership
- Business Coaching
- Training
- Training Facilitation
- Building Relationships
- Presenter
- Sales Management
- Sales
- Training Delivery
- Financial Services
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