Matt Nolan

About Matt Nolan

As a professional Sales Support leader within the technology world, I am responsible for…

Experience

1. Senior Analyst Business Development Strategy

   Verizon

   Sep 2016 — Present

   As a Sales Support leader, I have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to Verizon products and services. • Leads key outbound prospecting campaigns to support national sales force which have generated over 520 introductory meetings and $415K in sales revenue. Personally generated 332 (63%) of those meetings • Strategically leads the team through motivation, training, mentorship, and coaching for all outbound prospecting campaigns • Manages high volume of inbound phone calls, web forms, and live chats while serving as the first point of contact for prospective and existing customers. Efforts have generated $2.5M in sales revenue • Strategizes with upper management to create and implement new procedures and processes to increase the percentage of sales leads that convert to opportunities • Created a new team initiative for inbound leads to cross-sell products and services to gain additional revenue for national sales force • Re-engages with prospective clients who have fallen out of the sales cycle or have been non-responsive after initial contact • Provides constructive feedback and recommendations to improve campaign efficiency and effectiveness to the Marketing Managers • Utilizes Salesforce to generate and qualify leads, measure and report against KPIs, and track team performance • Provides constructive feedback and recommendations to improve campaign efficiency and effectiveness to the Marketing Managers • Utilizes Salesforce to build weekly reports, coordinate daily leads, and track sales growth quarter over quarter

Skills

• Management
• Social Networking
• Leadership
• Sales
• Customer Service
• Marketing
• Time Management
• Training
• Business Development