Matt Morris
Client Service Manager @Protobrand
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WORK HISTORY
Client Service Manager @Protobrand
Chicago, IL, US
Responsible for prospecting, nurturing, and successful & timely delivery of market research work products for 20+ corporate clients, surpassing marketing research KPIs and achieving annual sales target (120% of goal in best sales year).• Defined, engaged, and managed outside vendors and sub-contractors against client project scope parameters and objectives.• Demonstrated adeptness in managing 5+ simultaneous projects with distinct timelines, ensuring successful execution and delivery.• Regularly spearhead efforts with client procurement partners to comply with onboarding & invoicing guidelines; including NDA, RFP, MSA, SOW and PO adherence. • Drove strategic sales efforts that propelled a non-client from $0 to in contract spend within 24 months.• Promoted from client services associate to manager in under two years, showcasing rapid career progression.• Pioneered a mentor/mentee program for new account services hires, fostering strong leadership and collaboration.
EDUCATION
Indiana University Bloomington
Bachelor of Arts (BA)
ABOUT MATT MORRIS
Experienced Client Services Manager and Project Management professional across a multitude of industries, including: health care, market research(CPG/Food & Bev), and home contracting services with a strong track record of success. I\'ve proactively nurtured over 20 corporate clients, consistently achieving strategic KPIs, and surpassing annual sales targets by 120%. I excel in managing multiple complex projects simultaneously, demonstrating my ability to meet unique timelines effectively. A strategic thinker, I spearheaded sales efforts that transformed a non-client into a contract in just 24 months. I also exhibited strong leadership by creating a mentor/mentee program. My extensive experience in corporate account/project management, along with my strong analytical skills, make me a valuable asset to any team.
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