Matt McKay

Director of Hospitality @Compass Group

Scottsdale, AZ, US

Director of Hospitality | Compass GroupWith 25 years of experience in restaurants, hotels, resorts, and golf courses, I am passionate about delivering world-class hospitality and creating exceptional guest experiences. As Director of Hospitality at Compass Group, I focus on mentorship, training, and development, ensuring that every team member has the tools and mindset to succeed in the hospitality industry.I specialize in operational excellence, team building, and leadership development, emphasizing the core principles of genuine hospitality. My goal is to create a culture where every guest interaction is meaningful, every team member is empowered, and every moment matters.Through hands-on coaching and a deep understanding of hospitality fundamentals, I help individuals grow their careers while elevating the guest experience. Whether it\'s in a café, resort, or fine dining establishment, my mission remains the same:\"Let\'s help someone have a great day.\"