Matt Maxie
IT Sr. Manager - IT Service Management at Lumen Technologies
- Role
- IT Sr Manager - IT Service Management at Lumen Technologies
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
About Matt Maxie
IT professional with over 20+ years of experience in leading high performing teams to continuously improve both process and technology and deliver value to stakeholders. Experienced leader in Enterprise Service Management and organizational transformation.
Experience
IT Sr Manager - IT Service Management
Feb 2021 — Present · Denver, CO, US
Supporting commercial and federal enterprise service management platform (ServiceNow), multi-cloud event management, monitoring and observability platforms and architecture. Established a mature Service Management process governance structure to insure standardized and measurable processes and value metrics.
Education
The Ohio State University
Management Information Systems
1987 — 1991
Skills
- IT Management
- Disaster Recovery
- Visio
- Vendor Management
- IT Service Management
- Project Portfolio Management
- Requirements Gathering
- Insurance
- Business Analysis
- Pmo
- Pmp
- Enterprise Architecture
- IT Operations
- Sdlc
- Process Improvement
- IT Strategy
- Business Process Improvement
- Active Directory
- Hipaa
- Software Project Management
- Servers
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