Matt Mangiantini
Knowledge Management and Contact Center Solutions Expert Bridging the gap between Knowledge and the people who need it. SaaS | MEDDPICC | Value-Obsessed
- Role
- Knowledge Management Solution Specialist at Upland Rightanswers
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Matt Mangiantini
Dog dad, cat herder, amateur chef, and weekend golfer. When I’m not strumming the Gibson or buried in a good book, I’m spending time with the people (and pets) who matter most. I value real connections—with friends, family, and everyone I meet. Day to day, I focus on bringing advanced knowledge management capabilities to large enterprises. Upland RightAnswers is a leading provider of AI-driven knowledge management systems designed to improve customer service and IT support operations. Our platform integrates seamlessly with all major tools, enabling users to access and share knowledge effortlessly within their daily workflows, in up to 26 languages. By leveraging a vast repository of over pre-built troubleshooting articles, we empower support teams to resolve issues faster and reduce operational costs. If you\'re interested in learning how Upland RightAnswers can transform your organization\'s support capabilities, feel free to reach out to me at m••••••••@uplandsoftware.com!
Experience
Knowledge Management Solution Specialist
Feb 2025 — Present · Austin, TX, US
Conducted lead generation and prospecting through personalized messaging and high volume outreach.• Utilized the MEDDIC qualification method to build a strong pipeline for sales of complex software solutions at Upland RightAnswers.• Made use of strong communication and negotiation skills in a hybrid work environment.
Education
Texas McCombs School of Business
Bachelor of Business Administration, Management
2013 — 2017
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