Matt M.
Adaptive Operations Leader | Strategic Planning | Team Development | Cost Control | Delivering Excellence in Organizational Performance | Improved Margins | Multi-Site Operations | Certified Human Behavior Analyst
- Role
- Director of Hospital Operations at Evervet Partners
- Location
- Greenville, SC, US
- LinkedIn followers
- 500 followers
About Matt M.
Throughout my career, I have proven myself to be an innovative operations and people…
Experience
Director of Hospital Operations
Nov 2023 — Present · Philadelphia, PA, US
As Director of Hospital Operations, I lead operations across 15+ veterinary hospitals on the East Coast, focusing on revenue growth, cost control and team engagement. I hold full P&L responsibility, creating budgets and setting goals to achieve ROI. I am involved in the recruitment of key positions (Veterinarian, Practice Managers, Support Center) to ensure overall operational performance, success and efficiency.I improved margins within low-performing locations from single to double digits in six months through strategic pricing adjustments, cost controls, efficiency improvements and coaching My management of a $66 million budget optimized resource allocation and helped to achieve financial targets. I increased client retention and revenue generation through targeted action plans and follow-up engagements. My initiatives drove 150% margin growth within one of the largest hospitals in the portfolio through streamlining, waste elimination, cost controls and performance management.I conduct site visits regularly, identifying opportunities for operational improvements and enhancing hospital performance.
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