Matt Leininger

Senior Business Analyst @FirstEnergy

Brunswick, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Senior Business Analyst @FirstEnergy

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Akron, OH, US

EDUCATION

2003 — 2005

ITT Technical Institute

Associates Degree of Applied Science, Multimedia

1999 — 2002

Lutheran High School West

High School Diploma, High School Diploma

2019 — 2021

Indiana Wesleyan University

Bachelor of Science - BS, Business Administration, General

SKILLS

LeadershipForecastingCross-Functional Team LeadershipConsumer ProductsMicrosoft OfficeSalesTime ManagementCustomer SatisfactionTrainingManagementTeam BuildingPricingCompetitive AnalysisSellingInventory ManagementMerchandisingSales OperationsCustomer ServiceAccountingMicrosoft ExcelRetailAccount Management

ABOUT MATT LEININGER

With more than sixteen years at American Greetings and more than ten years in numerous levels of customer service and analyst positions, I am a dedicated and motivated individual with a strong background in Customer Service and proven to thrive in team oriented environments. Experience includes retailer and associate support, guidance and development of new employees, and team leadership.Technical knowledge, skills, & proficiency include: Excel, Word, PowerPoint, Outlook, Legacy, CRM tools, SAP, and Oracle. Additional skills include: communication, problem solving, prioritization, creative thinking, and detail orientation. Possessing experience in Project Management and working with outside agencies including retail customers with the ability to work well in a cross-functional team environment.Specialties: accountancy, customer service, economics, forms, leadership, legal, mainframe systems, Microsoft office, web site production,

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