Matt Lehman

Role
Edi Supervisor - Government at Arthrex
Location
Fort Myers, FL, US
LinkedIn followers
500 followers

Experience

  1. Edi Supervisor - Government

    Arthrex

    Jan 2022 — Present

    Supervising three specialized teams within Customer Service to support various operations and align focus toward company goals • Ensures government operations are within compliance with the regulations set forth by government officials for military hospitals and VA facilities • Compiles department-wide analytics to highlight top KPIs and productivity measures amongst the team by using SAP database, Excel, and Power BI • Maintain and enhance OCR solutions to adapt to our customer demand and change process flows as needed • Provides user training on SAP best practices for reports to department personnel to foster a cohesive well-equipped team ready to handle various inquiries from the field • Lead, coach, and mentor individuals to enhance their individual skill sets

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Matt Lehman — Edi Supervisor - Government at Arthrex in Fort Myers, FL, US | Unifers