Matt Larsen
Director of Operations & Product Innovation @Neosrx
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WORK HISTORY
Director of Operations & Product Innovation @Neosrx
Richmond, VA, US
EDUCATION
Brigham Young University
Bachelor's Degree, American/United States Studies/Civilization
SKILLS
ABOUT MATT LARSEN
I believe operational excellence is the foundation of better care, better outcomes, and a better experience—for members, providers, and the teams who support them. I thrive in the messy middle: where business goals meet system constraints, and where solving the right problems requires curiosity, cross-functional collaboration, and the right balance of empathy and urgency.Over the years, I\'ve led initiatives that untangle legacy workflows, enhance system configurations, and bring clarity to chaotic data. Whether it\'s implementing configuration pipelines, improving SLAs, or guiding teams through transitions in product ownership or adjudication platforms, I bring both structure and adaptability to the table.My background spans pharmacy benefit operations, healthcare IT, and member experience design. I’m especially passionate about mentoring others, building team capacity in sustainable ways, and making complexity feel navigable—even when it’s not yet “solved.”Let’s connect if you’re working at the intersection of health tech, operational transformation, and team growth.
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