Matt Howerton
Driving Operational Excellence & Team Success | Strategic Leader in Education & Sports Management | Operations Specialist | Change Catalyst | Blending Innovation in Sports & Educational Management
- Role
- Hospitality Operations Specialist at Geis Hospitality
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Matt Howerton
Are you looking for a results-driven leader who combines a deep passion for sports…
Experience
Hospitality Operations Specialist
Jul 2023 — Present · Cleveland, OH, US
Guest Service Excellence: Delivered personalized and attentive hospitality, consistently contributing to positive customer feedback and return visits.• High-Volume Efficiency: Maintained smooth and rapid operations during peak bar hours, ensuring quality and speed never faltered.• Cash Handling Accuracy: Managed financial transactions with precision and integrity, supporting error-free point-of-sale operations.• Revenue Growth Through Upselling: Recommended premium beverages and menu pairings, driving increases in guest spending and satisfaction.• Hands-On Staff Training: Provided practical instruction and mentorship to new bartenders and barbacks, helping them quickly integrate and excel.• Inventory & Supply Support: Assisted with restocking and bar prep, reducing service delays and ensuring materials were consistently available.
Education
Indiana University of Pennsylvania
Sports Administration
2010 — 2014
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