Matt Having
IT Professional
- Role
- Director of IT Infrastructure at Phoenix Home Care and Hospice
- Location
- Billings, MO, US
- LinkedIn followers
- 500 followers
About Matt Having
I am a customer service driven IT support engineer, with focus on People, not process. Processes should be built around customers with the design to remove roadblocks from customer success while securing the company against treats. I do understand that IT has inherent processes tied to security, but processes should be based on serving the customer not self-serving.
Experience
Director of IT Infrastructure
Oct 2025 — Present · Springfield, MO, US
Education
Missouri State University
Music Teacher Education
1993 — 1997
Southern Illinois University, Carbondale
Music Teacher Education
1990 — 1993
Skills
- Windows
- Wireless Networking
- Vmware
- System Administration
- Windows 8.1
- Iphone
- Call Centers
- Citrix
- Lan-Wan
- Group Policy
- Disaster Recovery
- Dns
- Vmware Esx
- IT Management
- Windows 8
- Business Process Improvement
- Computer Hardware
- Active Directory
- Xp
- Windows Server
- Windows Xp Pro
- Operating Systems
- Cisco Technologies
- Technical Support
- Switches
- Security
- Troubleshooting
- Software Documentation
- Network Administration
- Networking
- Hands-on Training
- Android
- Iis
- Process Improvement
- Server Administration
- Help Desk Support
- Microsoft Office 2007
- System Deployment
- Vpn
- Servers
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