Matt Gulizia
Director, Enrollment Management at ISA | Management/Customer Relations/Project Management
- Role
- Director, Enrollment Management at WorldStrides
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Matt Gulizia
Experienced professional with demonstrated skills in management (employee retention, success, and mentorship), client support, critical thinking/crisis management, project management, and technology. Bilingual in French and English with a Master of Education (M.Ed.) in Higher Educational Administration from the University of Nebraska-Lincoln.
Experience
Director, Enrollment Management
Sep 2022 — Present · Austin, TX, US
Lead, mentor, and recruit for ISA\'s Program Manager department, consisting of 20+ professionals; directly supervise approximately 7 Program Managers- Act as Enrollment Management liaison and project manager for all responsibilities associated with ISA\'s Academic Affairs and IT departments- Manage escalations, incidents, and complex issues for the department and ISA\'s largest enrolled portfolio of program locations (serving approximately students per year)- Lead weekly departmental meetings to deliver critical team updates, reminders, and guidance- Project manage ISA website and product configuration, alongside Mexico-based Enrollment Associate team- Develop training and process resources for the organization; work with Senior Leadership Team to make process improvements- B2B and B2C communication and relationship-building, with emphasis on retention and growth- Assist in the development and implementation of new product lines
Education
University of Nebraska-Lincoln
Bachelor of Arts (B.A.), French Language and Literature
2007 — 2011
ICP
French Studies
2009 — 2009
University of Nebraska-Lincoln
Master of Education (M.Ed.), Higher Education/Higher Education Administration
2013 — 2016
University of Nebraska-Lincoln
Bachelor of Science (B.S.), International Business
2007 — 2011
Skills
- Time Management
- Notary Public
- Visa Advising
- Student Affairs
- Interpersonal Communication
- Problem Solving
- Close Attention to Detail
- Academic Advising
- Microsoft Office
- Sales
- Customer Service
- Higher Education
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