Matt Gonzales
CSA - Supervisor
- Role
- Supervisor - Customer Solutions Architecture at Softchoice
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Matt Gonzales
I work with SMB and Enterprise level organizations in Southern California & Hawaii to build comprehensive IT solutions and software licensing strategies. Focused on a consultative approach, I help my clients achieve desired business outcomes through their adoption of technology. I work in partnership with over 2500 software publishers, hardware manufacturers and cloud services providers across North America to offer my clients a complete end to end solution in consulting, fulfillment, implementation and ongoing managed services. From navigating the intricacies of software licensing, to the complexities of managing a network or datacenter, to allocating dedicated engineers and services, my job is to be a knowledgeable extension of my clients\' teams.
Experience
Supervisor - Customer Solutions Architecture
Apr 2026 — Present · Seattle, WA, US
As a Supervisor in Customer Solutions, I manage five CSAs while also owning a book of business positioning Softchoice as a trusted advisor across Microsoft & Infrastructure Modernization initiatives within a strategic customer base.
Education
University of Washington
Bachelor of Arts
Skills
- Conflict Resolution
- Sales Process
- Fleet Management
- Inventory Management
- Sales Management
- Entrepreneurship
- Profit
- Crm
- Sales Operations
- Customer Service
- Salesforce.com
- Sales
- Team Leadership
- Customer Satisfaction
- Business Development
- Leadership
- Cold Calling
- Management
- Account Management
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