Matt Gavin
Telecommunications Strategist | AI-Driven Ops | Elevating Customer Experience Through Smarter Operations
- Role
- Operations Manager at Telecloud
- Location
- Morristown, NJ, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Matt Gavin
I’ve been in telecom for over 15 years, building a career around solving tough problems —…
Experience
Operations Manager
May 2024 — Present · Morristown, NJ, US
Skills
- Telephone Skills
- System Monitoring
- Hosted Voice
- Business
- Adtran
- Digital Telephony
- Avaya
- Inventory
- Networking
- Unified Communications
- Voip
- Call Reporting
- Internet Telephony
- Edgewater
- Network Design
- Sip Trunking
- G.711
- Order Fulfillment
- Computers
- Call Flow Design
- Intelligent Call Routing
- Auto Attendant
- T1
- Automotive
- Network Architecture
- Video Communication
- Information Systems
- Customer Service
- Session Initiation Protocol (Sip)
- Video Conferencing
- Data Transport
- Collections
- Ip Pbx
- Business Services
- Sip
- Dedicated Internet
- Desktop Video
- Ethernet Over Copper
- Managed Services
- Telephony Support
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