Matt Franklin
Human-centered Technologist
- Role
- Technical Sales Architect - Artificial Intelligence at Zoom
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Matt Franklin
My focus is on designing systems to extend human capability, enabling machines to perceive real world context building understanding and trust with the people who use themto create experiences that are both practical and exciting.
Experience
Technical Sales Architect - Artificial Intelligence
Dec 2024 — Present
Leading customer engagements and partnering with product managers across platforms to identify and prioritize new features and enhancements based on customer feedback and market trends- Helping our product leaders build and prioritize platform and integration strategy- Developing, organizing, and hosting training sessions for pre-sales and technical field teams- Building integration labs and providing interoperability recommendations- Creating technical white papers and validated infrastructure designs, design and integration guides, troubleshooting guides, evaluation guides, application notes, presentations, videos and demonstrations for our solutions and products- Supporting product launch activities and assisting with trade shows, conferences, executive briefings and technical training activities.
Education
Udacity
Nanodegree, Robotics Software Engineer
2020 — 2020
Carnegie Mellon University
MHCI, Master of Human-Computer Interaction
2019 — 2020
University of Maryland
BS, Electrical Engineering
2000 — 2004
Skills
- Digital Signage
- Integration
- Troubleshooting
- Linux
- Streaming Media
- System Design
- Cisco Technologies
- Broadcast Engineering
- Systems Design
- Networking
- Telecommunications
- Sound
- Iptv
- Cloud Computing
- Sketchup
- Unified Communications
- Solution Selling
- Telepresence
- Digital Video
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