Matt Denninger

Head of Customer Operations at Ford Drive @Ford Motor Company

Detroit, MI, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2022 — Present

Head of Customer Operations at Ford Drive @Ford Motor Company

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Selected to lead customer operations for Ford\'s first-ever, direct-to-customer, internal startup - Ford Drive. Responsible for sales, help center, collections and risk along with the digital tools to create effortless experiences for our representatives.

EDUCATION

N/A

MIT Sloan Executive Education

Certification Program, MIT Sloan + CSAIL Artificial Intelligence: Implications for Business Strategy Program

N/A

Indiana University - Kelley School of Business

BS and BA, Marketing, Japanese Language and Literature

2011 — 2013

University of Michigan - Stephen M. Ross School of Business

Executive MBA, Business Administration and Management, General

SKILLS

International BusinessProduct LaunchGo-to-Market StrategyProduct DevelopmentManagementSolar EnergyProgram ManagementStart-UpsSalesBusiness StrategySemiconductorsBusiness DevelopmentLeadershipSolutions MarketingProduct Lifecycle ManagementPhotovoltaicsAnalysisCustomer SatisfactionCompetitive AnalysisProduct ManagementEnergyProduct MarketingContract NegotiationProcess ImprovementPricingCross-Functional Team LeadershipEntrepreneurshipStrategic PlanningMarketingCleantechRenewable EnergyP&L ManagementMarketing StrategyExecutive ManagementManufacturingBusiness PlanningCrmMarket AnalysisStrategic PartnershipsElectronics

ABOUT MATT DENNINGER

Customer-obsessed senior leader and builder known for rallying leaders through ambiguity…

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