Matthew Chamberlain
- Role
- Help Desk Support Representative at TravisMathew
- Location
- Huntington Beach, CA, US
- LinkedIn followers
- 500 followers
About Matthew Chamberlain
The first computer our family owned was a black Packard Bell PC with Windows 3.0…
Experience
Help Desk Support Representative
Apr 2023 — Present
Provide first line support in resolution and escalation of all incoming helpdesk tickets - Troubleshoot computer hardware, software, printing and minor network problems for multiple computer platforms and phone system - Create and update incidents within ticket tracking system including detailed incident and resolution information - Install hardware and software upgrades, manage user accounts, maintain backup system, and assist with network and server changes and upgrades
Education
San Diego State University
Bachelor of Arts (B.A.), International Security and Conflict Resolution
2005 — 2009
Long Beach City College
Associate of Science - AS, Computer Security and Networking
2018 — 2020
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