Matt Burks

Project Manager @Arkansas Department of Human Services

Sheridan, AR, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2019 — Present

Project Manager @Arkansas Department of Human Services

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Little Rock, AR, US

Manages UAT for ARIES Nextgen Integrated Eligibility System, leading a 40+ person team (internal/external).Oversees all UAT phases: planning, scheduling, reporting, defect resolution, and environment management.Ensures code quality through rigorous unit testing against approved requirements.Mentors junior staff in UAT and project management, fostering professional growth.Serves as IT Liaison between Division of County Operations and Office of Information Technology.Prepares and manages biennium IT budgets exceeding $34 million annually.Facilitates seamless communication among all project stakeholders (personnel, contractors, vendors).Leads large-scale statewide IT projects, including a Windows 11 upgrade and a 360+ printer print services transition.Coordinates translation for system integration and vendor needs.Develops SOPs to ensure process adherence and service continuity.Spearheaded large-scale inventory reconciliation (500+ assets), ensuring data integrity.Implemented cloud-based asset solutions, projected to save $750K over five years.Successfully implemented new requirements/testing tools, projected to save $120K annually and boost traceability.Achieved statewide ARIES implementation (Medicaid, SNAP, TEA), delivering a fully functional integrated eligibility system for DHS clients.Consistently meets project deadlines without sacrificing quality, proactively managing risks and contractor performance.Provides technical and operational direction, consistently delivering on schedule.Reviews and provides critical input on contract documents.Led the state\'s Public Health Emergency winddown, an early and comprehensive unwinding effort.

EDUCATION

2008 — 2010

University of Central Arkansas

B.S. Public Administration, Public Administration

2003 — 2005

College of the Ouachitas

Associate of Arts, General Studies

SKILLS

MarketingGovernmentNonprofitsPolicy AnalysisVolunteer ManagementTrainingTime ManagementPublic RelationsData EntryPublic PolicyConflict ResolutionHuman ResourcesPurchasingNon-ProfitsInterviewsProject PlanningLeadership DevelopmentBudgetsCommunity OutreachCommunity DevelopmentEvent PlanningEmployee RelationsStrategic PlanningOutlookUser Acceptance TestingResearchMicrosoft WordResume WritingTeam LeadershipProgram ManagementWorkshop FacilitationProcess SchedulerFundraisingMicrosoft ExcelPowerpointProgram EvaluationCustomer ServiceMicrosoft OfficeSalesOrganizational Development

ABOUT MATT BURKS

With two decades of leadership experience, I\'ve successfully managed teams of 50+ across public and private sectors. My expertise spans project management, program development, staff training, grant administration, and inventory management. I\'m passionate about leveraging my skills to drive organizational excellence and am actively seeking opportunities to contribute my project management and program development expertise to a forward-thinking organization. I hold a Bachelor of Science in Public Administration from the University of Central Arkansas and an Associate of Arts from the College of the Ouachitas.Specialties: Project Management, Training Programs, Curriculum Development, Personnel Management, Program Development, Inventory Management.

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Matt Burks — Project Manager at Arkansas Department of Human Services in Sheridan, AR, US | Unifers